It was hard to catch my teeth color effectively on photos to show the distinction, but I have included them regardless. The Kit comes effectively packaged with a fast guideline book, teeth shade guide, the LED-mouth piece, and the serum tubes. The LED-mouth piece comes with a 4-multi-end cable including lightning, USB-C, USB-A, and a micro USB for use with numerous gadgets.
Television itself was the most complicated part of the process for me, as it does take a few clicks to get serum to start streaming; nevertheless, the Snow site has an excellent FAQ area with videos to explain typical questions! As far as convenience and security, the light itself is LED not UV as I first thought when I saw a glowing light - .
Snow claims that their product is perfect for sensitive teeth, and I can vouch for this being a legitimate declaration for my own experience, as many times my gums are delicate to even brushing. I have not been bothered by the serum at this time. I will also include that the mouth piece itself rests conveniently.
I discover myself anticipating the next usage, even early on, which for somebody who is not big into oral health that is rather the feat. . Overall, I am looking forward to the ongoing progress and upkeep.
BBB stays operational and concentrated on serving our service community. Find out more (). . File a Complaint308 overall grievances in the last 3 yearsof those, 250 grievances were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with a Product or ServiceTotals08/03/2020I placed my order with promotion code SMILE only still to be charged $149, i have actually been emailing this company because 6/21/20 regarding this matter so I can be partly reimbursed or compensated in some way and still no action.
Then by 7/31/2020 the LED light stopped working. I called right away to encourage of my problems only to be told i have to wait 24-48 hours for assistance. This product is pricey why do i need to wait and now i see only the traffic signal in the wireless mouth piece activates the serum, why isn't this provided to all clients.
Please refer to our return policy for any returns or exchanges (). For upgrades, please send out a questions to our support team to ******************* Better Organization Bureau: I have evaluated the response made by the business in recommendation to grievance ID ********, and discover that this resolution would be satisfying to me.
Regards, Sherona S ****** Snow responded that the resolved this problem, they did not fix no one called, my mouth piece is not working suggesting the LED light no longer begins no matter what gadget i plug it as much as the least they can do is send me a new one i paid $149 why are they so non chalant.
please re-open this as i will not stop up until they a minimum of acknowledge that i need a new mouth piece or and acknowledge the promo code not working. thank youNo inquiry found from consumer to client service. Client has actually connected to client by means of email. 07/08/2020Purchased product from organization May 2020 and didn't receive the item until I sent a message of not getting it - .
The envelop both inside in addition to exterior was wet from the harmed contents inside the envelop. I have actually called many times let messages along with sent out emails,( 3 with images to this service). I want my cash returned in the amount of $149. 00 due to the fact that I can't utilize the item.
I comprehend that we are in a pandemic, however, somebody at this business need to reach out to a client via text or email to correct a clients concerns I will not use this product and desire a refund due to my inconvenience and the lack of concern for my concerns - . .
we excuse the inconvenience. The order number was **********************. The order confirmation # is # **** ********. Sent from my iPhoneDuring the pandemic the return period was extended as it triggered hold-ups in deliveries. ********************************* To Whom This May Concern: I sent several e-mails to this company and also called numerous times and left numerous messages.
It was that the plan was harmed and late. The bundle was harmed and not usable. It was actually wet and I did not open it because it was so badly harmed. I would like a refund of the purchase price ($ 149) because the item was not up to requirement when it was provided.
Please email me back and let me know what can be done to protect my refund. Thank you. Mrs. ****************** 06/25/2020I ordered the Snow Whitening Kit Wired for $111. 75 in late December 2019. I researched the different Bleaching Kits the Pro's and Con's and Snow showed a 5 year service warranty on gadgets and a thirty days guarantee if the gadget did not work for you.
They billed my Charge card Company April 6, 2020 and I received the kit April 25, 2020. I began using the set April 26, 2020 per the directions. I have actually used other bleaching devices in dental workplaces and over the corner and all of them worked except they were not easy to use so I had a concept of what I must expect.
I understood something might not be right because all whiteners had actually had the ability to lighten these stains. I began emailing the assistance personnel right away May 8, 2020 and described in information my concerns. Each time I would email client support I would place on email 5th Notice, 6th Notification and so on.
NO CLIENT SERVICE so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW employee Nicolas who stated this wasn't his task to call clients however believed, he would take some time to call and see if he could assist.
There are wired and cordless gadgets he ask what I had, I said, "I didn't see an alternative simply the wired" He said, the wireless had the blue and red LED lights which trigger the serum, the wired did not offer both that's why my own wasn't working. I request a refund or exchange I was not approved either.
No need to make a return. Refund has been processed. Please enable 5-7 business days for refund to be processed. A present and letter are being sent by mail to client and will be delivered within the next 3-4 business days. I believed long and hard on what complaint to examine on BBB's checklist in concerns to how the individual that called me from SNOW BIOLABS tried to verbal Bully me into tucking my tail and letting the problem go saying "you are the only person we know about that our product has not worked for them.